Friday, December 6

Tag: membership

How to Reconnect with your Members post Covid-19
How To's, The Basics, Zeitgeist

How to Reconnect with your Members post Covid-19

As an industry that is based largely on interactions with physical sites or events, Covid-19 has hit the heritage sector hard. And while efforts have been made to provide financial support during the crisis, one aspect has suffered particularly: the direct connection to our visitors and members. The digital communication chasm Having to close sites and cancel events naturally has a direct impact on finances, and a third of third-sector organisations and community groups are concerned about surviving the summer. But the loss goes beyond the immediate numbers. Many heritage organisations, unused to doing a significant amount of their outreach online, have not stayed in touch with those audiences they rely on so heavily for support. And I'm not talking about a solitary email sayi...